Frequently Asked Questions

Our carpets dry fast. We use truck mounted hot water extraction and low moisture methods that pull out far more water than a rental machine, so you are not left waiting around to walk on your floors.

Yes. We clean with non toxic, family safe solutions, and your floors are safe to use the moment they are dry. If anyone in your home has allergies or sensitivities, let us know and we will use an unscented option.

We are fully insured, and our technicians are IICRC trained, which is the recognized standard for carpet cleaning and restoration. That training is why we can match the right method to your specific fibers instead of treating every carpet the same way.

Every job is backed by our satisfaction guarantee. If a spot does not come up the way you hoped or an area was missed, tell us and we will come back and make it right. Your happiness with the result is the whole point.

We move most light furniture as part of the service and clean carefully around larger pieces like beds and heavy dressers. It helps if you clear small items, breakables, and anything off the floor ahead of time so we can get right to work.

For most homes, a regular professional cleaning keeps carpet looking and smelling fresh, and more often with pets, young kids, or heavy foot traffic. Routine cleaning also helps protect many carpet manufacturer warranties.

Not when it is done correctly. We match the method to your fiber and extract thoroughly, which avoids the over wetting that causes shrinkage and the wicking that makes old spots reappear a few days later. This is exactly where professional equipment and training make the difference.

Yes. Hand knotted, wool, silk, and antique rugs each need a different touch to protect the dyes and fibers. Sturdy rugs we clean in your home, and fine or heavily soiled pieces we pick up for gentle hand washing at our facility, then return clean and fully dry.

This is one of the things we do best. Surface cleaning alone does not fix pet odor, so we use enzyme treatments and sub surface extraction that neutralize the source. In heavier cases we can treat the padding underneath as well.

Often, yes. Each stain has its own chemistry, so we identify it and treat it accordingly, and the sooner we see it the better the odds. No honest cleaner can promise that every stain disappears, so we will always tell you up front what to realistically expect.

It depends on the number of rooms, the services, and the condition, so we give you a clear, no obligation quote before any work starts. No hidden fees and no price that changes once we are done. Call (917) 540-8347 or request a quote online.

We serve all of Brooklyn, New York and the surrounding communities. Our mobile technicians come to you, so call (917) 540-8347 and we will confirm availability in your neighborhood.

Call or text (917) 540-8347, or send us a message through the site. We will confirm a time that works for you and give you an honest quote before we begin.